‘I just want to thank you again for the absolutely lovely service Dad had last week. I feel he was watching down on me when I found you. I couldn’t have wished for a better funeral director, not just for your professionalism, but for your personality and kindness. Your manner with us was supurb, never pushy, always patient and kind. I have never had to organise a funeral for a loved one before but you made it as easy as it could be’ — Mrs. H – Hethersett
